WHY IS TQL SO BAD?

Have you ever wondered why TQL is so bad? Are you fed up with the poor service and lack of professionalism? If so, you're not alone. TQL has a long history of customer complaints, and it's important to be aware of these issues before doing business with them.

1. Lack of experience:

One of the biggest problems with TQL is their lack of experience. The company was founded in 1997, and it's still relatively new to the logistics industry. This inexperience shows in their customer service, which is often lacking. TQL employees are often not knowledgeable about the industry, and they're not always able to provide helpful assistance.

2. Dishonest business practices:

Another major problem with TQL is their dishonest business practices. The company has been accused of bait-and-switch tactics, false advertising, and other unethical behaviors. For example, TQL has been known to quote customers a low price for shipping, only to increase the price later on. They've also been accused of misrepresenting the services they offer, and of failing to deliver on their promises.

3. Poor customer service:

TQL's customer service is notoriously bad. Customers often have to wait hours or even days for a response to their inquiries. When they finally do get a response, it's often unhelpful or even rude. TQL employees are often not trained properly, and they don't seem to care about the needs of their customers.

4. Hidden fees:

TQL is also known for its hidden fees. The company often adds on extra charges that customers were not aware of. For example, TQL may charge a fee for fuel, a fee for insurance, or a fee for handling. These fees can add up quickly, and they can make TQL's shipping rates much higher than they appear at first.

5. Slow delivery times:

TQL's delivery times are often very slow. The company often takes weeks or even months to deliver shipments. This can be a major problem for businesses that need their products delivered quickly.

Conclusion:

If you're looking for a reliable and professional logistics company, TQL is not the right choice for you. The company has a long history of customer complaints, and it's best to avoid doing business with them.

FAQs:

1. What are some of the most common complaints about TQL?

• TQL customers often complain about the company's lack of experience, dishonest business practices, poor customer service, hidden fees, and slow delivery times.

2. Is TQL a reliable company?

• No. TQL has a long history of customer complaints, and it's best to avoid doing business with them.

3. What are some alternatives to TQL?

• There are a number of reputable logistics companies that offer better service than TQL. Some popular alternatives include UPS, FedEx, DHL, and XPO Logistics.

4. How can I avoid getting ripped off by TQL?

• The best way to avoid getting ripped off by TQL is to do your research before doing business with them. Read online reviews, and talk to other customers about their experiences with the company.

5. What should I do if I have a problem with TQL?

• If you have a problem with TQL, you should file a complaint with the Better Business Bureau or the Federal Motor Carrier Safety Administration. You can also contact your local consumer protection agency.