The CNBC app is a popular business and financial news app that provides users with up-to-date market data, breaking news, and in-depth analysis. However, there may be times when the CNBC app is not working properly. If you are experiencing issues with the CNBC app, there are a few things you can do to troubleshoot the problem.

1. Check Your Internet Connection

One of the most common reasons why the CNBC app may not be working is because of an issue with your internet connection. Make sure that you are connected to a stable Wi-Fi network or have a strong cellular signal. You can also try restarting your router or modem to see if that resolves the issue.

2. Update the CNBC App

Another potential reason for the CNBC app not working is that it is out of date. Check the App Store or Google Play Store to see if there is an update available for the CNBC app. If there is, download and install the update and see if that fixes the problem.

3. Clear the CNBC App's Cache

If you are still having issues with the CNBC app, you can try clearing the app's cache. This will remove any temporary files that may be causing the app to malfunction. To clear the CNBC app's cache, follow these steps:

• On an iPhone or iPad, go to Settings > General > iPhone/iPad Storage.
• Find the CNBC app in the list of apps and tap on it.
• Tap on "Offload App" and then tap on "Reinstall App."
• On an Android device, go to Settings > Apps & notifications > CNBC.
• Tap on "Storage" and then tap on "Clear cache."

4. Uninstall and Reinstall the CNBC App

If clearing the CNBC app's cache does not fix the problem, you can try uninstalling and then reinstalling the app. This will remove the app from your device and then install it again, which may resolve any issues that are causing the app to malfunction.

5. Contact CNBC Customer Support

If you have tried all of the above troubleshooting steps and the CNBC app is still not working, you can contact CNBC customer support for assistance. You can reach CNBC customer support by phone, email, or chat.

Other Potential Causes of CNBC App Issues

In addition to the above, there are a few other potential causes of CNBC app issues that you should be aware of. These include:

• A problem with your device's operating system.
• A problem with the CNBC app's servers.
• A conflict with another app on your device.

If you are experiencing issues with the CNBC app, you can try the troubleshooting steps listed above. If you are still having problems, you can contact CNBC customer support for assistance.

Frequently Asked Questions

1. Why is the CNBC app not working on my iPhone?

There are a few potential reasons why the CNBC app may not be working on your iPhone. These include:

• You may have an outdated version of the CNBC app.
• You may have a problem with your internet connection.
• The CNBC app's servers may be down.
• There may be a conflict with another app on your iPhone.

2. How do I fix the CNBC app not working on my Android device?

There are a few potential reasons why the CNBC app may not be working on your Android device. These include:

• You may have an outdated version of the CNBC app.
• You may have a problem with your internet connection.
• The CNBC app's servers may be down.
• There may be a conflict with another app on your Android device.

3. What do I do if I'm having trouble logging into the CNBC app?

If you're having trouble logging into the CNBC app, you can try the following:

• Make sure that you are using the correct email address and password.
• Reset your password.
• Contact CNBC customer support for assistance.

4. How do I contact CNBC customer support?

You can contact CNBC customer support by phone, email, or chat. The phone number for CNBC customer support is 1-800-346-0319. The email address for CNBC customer support is support@cnbc.com. You can also chat with CNBC customer support on their website.

5. Is there a way to get the CNBC app for free?

The CNBC app is free to download and use. However, there is a premium subscription service that gives you access to exclusive content and features.