Why BGMI is Not Working on Mobile Data: Troubleshooting Guide for Seamless Gaming

BGMI, the Indian version of PUBG Mobile, is a popular online multiplayer game that has captivated gamers worldwide. However, some players have experienced difficulties accessing the game using mobile data. If you're one of them, don't fret! This comprehensive troubleshooting guide will help you identify and resolve the issue, ensuring uninterrupted gaming sessions on your mobile data connection.

1. Check Your Data Connection

Start by verifying your mobile data connection.

a. Network Signal Strength: Ensure you have a strong and stable network signal. If you're in an area with poor signal reception, move to a location with better coverage.


b. Data Limit: Check if you have exceeded your mobile data limit. Contact your service provider to increase your data allowance or switch to a higher data plan.


c. Mobile Data Settings: Make sure mobile data is enabled on your device. Go to your device's settings and confirm that mobile data is turned on.

2. Restart Your Device and Game

Sometimes, a simple restart can work wonders.

a. Device Restart: Turn off your device, wait a few minutes, and then turn it back on. This often resolves temporary glitches that may be affecting BGMI's connectivity.


b. Game Restart: If the problem persists, close the BGMI app completely and relaunch it. This refreshes the game's connection to the server, potentially resolving any issues.

3. Update BGMI and System Software

Ensure you're running the latest versions of BGMI and your device's system software.

a. BGMI Update: Check the Google Play Store or Apple App Store for any pending BGMI updates. Install the latest version to ensure compatibility and resolve potential bugs.


b. System Software Update: Similarly, check for pending system software updates for your device. Installing these updates often includes bug fixes and performance improvements that can positively impact BGMI's performance.

4. Clear BGMI App Cache and Data

Clearing the app cache and data can eliminate corrupt files that may be causing connectivity issues.

a. Clear Cache: Go to your device's settings, find BGMI, and tap on "Clear Cache." This removes temporary files without affecting your game progress.


b. Clear Data: Select "Clear Data" from the same menu. Note that this will delete all game data, including your progress, settings, and account information. Only perform this step if necessary.

5. Check Firewall and Antivirus Settings

Your firewall or antivirus software may be blocking BGMI's access to the internet.

a. Firewall Exception: Add BGMI to the list of exceptions in your firewall settings. This allows the game to freely communicate with the internet without being blocked.


b. Antivirus Exclusion: Similarly, exclude BGMI from your antivirus software's scanning process. This prevents the antivirus from interfering with the game's connection.

6. Use a VPN

If all else fails, consider using a VPN (Virtual Private Network) to connect to the game.

a. VPN Benefits: A VPN can bypass certain network restrictions and improve your connection stability. Some VPNs are specifically designed for gaming and can optimize your connection for better performance.

Conclusion

By following these troubleshooting steps, you should be able to resolve the issue of BGMI not working on mobile data. Remember, a stable internet connection is crucial for online gaming, so ensuring your network is functioning properly is essential. Additionally, keeping BGMI and your device's software up-to-date can prevent potential compatibility issues. If you're still experiencing difficulties, consider contacting BGMI's customer support for further assistance.

Frequently Asked Questions

1. Can I play BGMI on mobile data if I have a slow internet connection?

Slow internet connections may affect BGMI's performance, resulting in lag and frequent disconnections. For a smooth gaming experience, ensure you have a stable and high-speed internet connection.

2. Is using a VPN illegal for playing BGMI?

Using a VPN for gaming is generally not illegal. However, some games may have specific policies regarding the use of VPNs. Check BGMI's terms of service to confirm if VPN usage is permitted.

3. Why does BGMI keep disconnecting from mobile data?

BGMI disconnections on mobile data can be due to several factors, such as poor network signal, data limits, firewall or antivirus interference, or outdated software. Follow the troubleshooting steps in this guide to identify and resolve the underlying cause.

4. How can I improve my BGMI gaming experience on mobile data?

To enhance your BGMI gaming experience on mobile data, consider using a VPN, closing background apps that may consume bandwidth, and choosing a server with a low ping rate for smoother gameplay.

5. Is it possible to play BGMI on mobile data without any issues?

With the right troubleshooting measures and a stable internet connection, it is possible to play BGMI on mobile data without encountering significant problems. However, certain factors, such as network congestion or device limitations, may occasionally affect the gaming experience.