When you ship a package with DHL, you're given a tracking number that you can use to track its progress. This number is typically found on your shipping label or in your shipping confirmation email. Once you have your tracking number, you can go to the DHL website or use the DHL app to track your package.

Finding Your Tracking Number

If you can't find your tracking number, there are a few ways to get it.

• Check your shipping label. The tracking number is usually printed on the shipping label in a prominent location.
• Check your shipping confirmation email. The tracking number is often included in the shipping confirmation email that you receive from DHL.
• Contact DHL customer service. If you can't find your tracking number anywhere else, you can contact DHL customer service and they will be able to provide it to you.

Tracking Your Package

Once you have your tracking number, you can use it to track your package on the DHL website or in the DHL app. To track your package on the DHL website, simply enter your tracking number into the tracking field on the homepage and click "Track". To track your package in the DHL app, open the app and tap on the "Tracking" tab. Then, enter your tracking number into the tracking field and tap "Track".

Tracking Status

When you track your package, you will see a variety of status updates. These status updates will tell you where your package is and what is happening to it. Some common status updates include:

• Shipment information received: This means that DHL has received the information about your shipment, but the package has not yet been picked up.
• Shipment picked up: This means that DHL has picked up your package and is transporting it to the next destination.
• Shipment in transit: This means that your package is being transported to the next destination.
• Shipment delivered: This means that your package has been delivered to the recipient.

What to Do If Your Package Is Lost

If your package is lost, you can file a claim with DHL. To file a claim, you will need to provide DHL with the following information:

• Your tracking number
• The date you shipped your package
• The weight of your package
• The value of your package
• A description of the contents of your package

Once you have filed a claim, DHL will investigate the loss of your package. If they are unable to find your package, they will reimburse you for the value of your package.

Frequently Asked Questions

• How long does it take for DHL to deliver a package?

The delivery time for DHL packages varies depending on the shipping method you choose and the destination of your package. However, most DHL packages are delivered within 1-3 business days.

• Can I change the delivery address for my package?

Yes, you can change the delivery address for your package by contacting DHL customer service. However, you must do so before your package has been shipped.

• What should I do if my package is damaged?

If your package is damaged, you should contact DHL customer service immediately. They will be able to help you file a claim and get a refund for your package.

• How can I track my package without a tracking number?

If you do not have a tracking number, you can still track your package by contacting DHL customer service. They will be able to look up your package using your name, address, or phone number.

• What is the difference between DHL Express and DHL Ground?

DHL Express is a premium shipping service that offers faster delivery times than DHL Ground. DHL Ground is a more economical shipping service that is ideal for packages that are not time-sensitive.