With the advent of digitalization, various aspects of our lives have become more convenient and accessible. One such area is insurance, where many insurance companies now offer online services, allowing customers to manage their policies and access information easily. The Insurance Corporation of British Columbia (ICBC) is no exception. If you're an ICBC customer, you may find yourself needing to locate your policy number for various reasons, such as making payments, reporting a claim, or simply reviewing your coverage. In this comprehensive guide, we'll explore where to find your ICBC policy number effortlessly.

Finding Your ICBC Policy Number on Your Insurance Card

Your ICBC insurance card serves as a vital document that provides essential information about your policy. It's essential to keep this card with you whenever you're operating your vehicle. Take a closer look at your ICBC insurance card, and you'll find your policy number prominently displayed. Typically, it's located at the top of the card and is often denoted as "Policy Number" or "Policy No." This number typically consists of a unique combination of letters and numbers. Make note of this policy number for quick and easy reference.

Accessing Your ICBC Policy Number Online

ICBC offers a convenient online portal called "MyAccount," which allows customers to manage their insurance policies and access information securely. To access your policy number through MyAccount, follow these steps:

  1. Navigate to the ICBC Website: Visit the ICBC website at www.icbc.com.

  2. Log In to MyAccount: Click on the "MyAccount" tab and enter your login credentials. If you don't have an account, you can create one by clicking on the "Register" button.

  3. Locate Your Policy Number: Once you're logged in, you'll be directed to your MyAccount dashboard. Your policy number should be displayed prominently on the dashboard. It may be labeled as "Policy Number" or "Policy No."

Contacting ICBC Customer Service

If you're unable to locate your ICBC policy number using the aforementioned methods, don't hesitate to contact ICBC's customer service. Their friendly and knowledgeable representatives are available to assist you and provide the necessary information. You can reach ICBC customer service by phone, email, or through their online chat service.

Additional Tips for Managing Your ICBC Policy

In addition to knowing where to find your ICBC policy number, here are a few tips to help you manage your policy effectively:

  1. Keep Your Insurance Card Handy: Always carry your ICBC insurance card in your vehicle. It's a legal requirement, and it also serves as a quick reference for your policy number.

  2. Set Up Auto-Pay: Consider setting up automatic payments to ensure your premiums are paid on time and avoid any potential late fees.

  3. Review Your Policy Regularly: Take the time to review your policy coverage and limits periodically. Life circumstances change, and your insurance needs may evolve. Adjust your coverage accordingly to ensure you have adequate protection.


Knowing where to find your ICBC policy number is essential for managing your insurance policy effectively. Whether you need to make payments, report a claim, or review your coverage, having your policy number at hand will streamline the process. By following the steps outlined in this guide, you can easily locate your ICBC policy number on your insurance card, through MyAccount, or by contacting ICBC customer service. Remember, staying organized and proactive in managing your insurance policy can provide peace of mind and ensure you're adequately protected on the road.

Frequently Asked Questions

  1. Where can I find my ICBC policy number if I don't have my insurance card?

    • You can access your policy number through ICBC's online portal, MyAccount. Alternatively, you can contact ICBC customer service for assistance.
  2. How do I create an ICBC MyAccount?

    • To create an ICBC MyAccount, visit the ICBC website and click on the "Register" button. Follow the instructions provided to set up your account.
  3. Can I change my ICBC policy coverage online?

    • Yes, you can make changes to your ICBC policy coverage through MyAccount. However, certain changes may require contacting customer service.
  4. How do I report a claim to ICBC?

    • You can report a claim to ICBC online through MyAccount, by phone, or through their claims centers.
  5. What is the best way to manage my ICBC policy effectively?

    • To manage your ICBC policy effectively, keep your insurance card handy, set up auto-pay for premiums, and regularly review your policy coverage to ensure it meets your needs.

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