JIRA Where are Attachments Stored?

JIRA, a popular issue tracking and project management tool, allows users to attach files to issues, tasks, and projects for easy reference and collaboration. But where are these attachments actually stored? Understanding the storage location of attachments is crucial for ensuring their accessibility, security, and efficient management. In this comprehensive guide, we'll delve into the intricacies of JIRA's attachment storage mechanisms, addressing common questions and providing practical insights.

1. JIRA Attachment Storage Options

JIRA offers two primary options for attachment storage:

  • Database Storage: Attachments can be stored directly in the JIRA database. This option is suitable for small to medium-sized attachments that need to be easily accessible within the JIRA application. Attachments stored in the database are indexed and searchable, making them easy to retrieve.

  • File System Storage: For larger attachments or files that require more secure storage, JIRA allows administrators to configure a dedicated file system location for attachment storage. This option provides greater flexibility in terms of storage capacity and security, as attachments can be stored on a separate server or network share.

2. Configuring Attachment Storage in JIRA

The attachment storage option can be configured in JIRA's administration settings. Here are the steps:

  1. Log in to JIRA as an administrator.

  2. Navigate to Administration > System > Attachments.

  3. In the Attachment Storage section, select the desired storage option:

    • Database: Select this option to store attachments in the JIRA database.

    • File System: Select this option to store attachments in a specified file system location. If choosing this option, you will need to provide the path to the desired directory.

  4. Click Save to apply the changes.

3. Attachment Storage Best Practices

To ensure optimal performance and security of attachments in JIRA, consider the following best practices:

  • Use File System Storage for Large Attachments: For attachments larger than 10MB, it is recommended to use file system storage to avoid potential performance issues with the database.

  • Implement a File Naming Convention: Establish a consistent file naming convention for attachments to make them easier to organize and search.

  • Regularly Review and Clean Up Attachments: Periodically review and remove outdated or unnecessary attachments to keep the JIRA instance lean and efficient.

  • Monitor Storage Usage: Keep an eye on the storage usage to ensure that it does not exceed the available capacity.

4. Troubleshooting Attachment Storage Issues

In case you encounter issues with attachment storage in JIRA, here are some common troubleshooting tips:

  • Check Attachment Storage Configuration: Ensure that the attachment storage option is configured correctly in JIRA's administration settings.

  • Verify File System Permissions: If using file system storage, check that the JIRA application has the necessary permissions to access the specified directory.

  • Restart JIRA: Sometimes, a simple restart of the JIRA application can resolve attachment storage issues.

  • Contact Atlassian Support: If the issue persists, contact Atlassian support for assistance.


Understanding JIRA's attachment storage mechanisms is essential for efficient file management and ensuring that attachments are accessible, secure, and organized. By selecting the appropriate storage option, configuring JIRA settings accordingly, and following best practices, you can optimize attachment handling and enhance the overall performance of your JIRA instance.

1. What are the two attachment storage options available in JIRA?

  • Database Storage
  • File System Storage

2. How can I configure attachment storage in JIRA?

You can configure attachment storage in JIRA's administration settings under "Administration > System > Attachments."

3. What are some best practices for attachment storage in JIRA?

  • Use file system storage for large attachments
  • Implement a file naming convention
  • Regularly review and clean up attachments
  • Monitor storage usage

4. How can I troubleshoot attachment storage issues in JIRA?

  • Check attachment storage configuration
  • Verify file system permissions
  • Restart JIRA
  • Contact Atlassian support

5. Where can I find more information about JIRA attachment storage?

Залишити відповідь

Ваша e-mail адреса не оприлюднюватиметься. Обов’язкові поля позначені *